Legal

Privacy Policy

Last updated: 5 April 2026

This Privacy Policy describes how Monveranto collects, uses, and protects the personal data of users who access and use the website monveranto.com. This policy is drafted in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 of 5 December (LOPDGDD), and other applicable Spanish and European data protection legislation.

Definition: Personal Data Any information relating to an identified or identifiable natural person. This includes names, email addresses, IP addresses, and any other data that can directly or indirectly identify an individual.

1. Data Controller

The entity responsible for processing your personal data is:

  • Name: Monveranto
  • NIF: F13373928
  • Address: Senda de Granada, 31, 30100 Murcia, Spain
  • Email: info@monveranto.com
  • Phone: +34 868 289 754

As the data controller, Monveranto determines the purposes and means of processing personal data collected through this website.

Definition: Data Controller The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

2. Data We Collect

We collect personal data in the following circumstances:

2.1 Contact Form

When you submit an enquiry through our contact form, we collect your full name, email address, the subject of your enquiry, and the content of your message. You are also asked to confirm acceptance of this Privacy Policy before submitting.

2.2 Browsing Data

When you visit our website, certain technical data is automatically collected by our servers and third-party analytics tools, including your IP address, browser type and version, pages visited, time and date of your visit, and referring URL. This data is collected in aggregate and is not routinely used to identify individuals.

Definition: IP Address A numerical label assigned to each device connected to a computer network. An IP address may be considered personal data where it can be used to identify an individual, directly or indirectly.

2.3 Cookies

We use cookies and similar tracking technologies. For full details, please refer to our Cookie Policy.

3. Legal Basis for Processing

We process your personal data on the following legal bases as set out in Article 6 of the GDPR:

  • Consent (Art. 6(1)(a) GDPR): When you submit a contact form, you provide explicit consent for us to process your data to respond to your enquiry. You may withdraw this consent at any time.
  • Legitimate interests (Art. 6(1)(f) GDPR): We process browsing data to maintain the security and proper functioning of our website and to understand how users interact with our content.
  • Legal obligation (Art. 6(1)(c) GDPR): In certain circumstances, we may be required to process your data to comply with a legal obligation under Spanish or European law.
Definition: Legal Basis Under the GDPR, every processing activity must be justified by one of six legal bases. Processing without a valid legal basis is unlawful.

4. Purposes of Processing

We use the personal data we collect for the following purposes:

  • To respond to enquiries submitted through our contact form
  • To maintain and improve the functionality and security of our website
  • To analyse website usage in aggregate, anonymised form
  • To comply with legal and regulatory obligations applicable to our activity in Spain

We do not use your personal data for automated decision-making or profiling as defined in Article 22 of the GDPR.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Specifically:

  • Contact form data is retained for a period of up to 12 months from the date of submission, unless a longer retention period is required to resolve the enquiry or comply with a legal obligation.
  • Browsing and analytics data in anonymised or aggregated form may be retained for longer periods for statistical purposes.

When data is no longer needed, it is securely deleted or anonymised.

6. Data Sharing and Transfers

We do not sell, rent, or trade your personal data to third parties. We may share data with the following categories of recipients where necessary:

  • Service providers: Third-party providers who assist us in operating our website, such as hosting providers and analytics services. These providers act as data processors under data processing agreements and are contractually bound to process data only on our instructions.
  • Legal authorities: Where required by law or in response to a valid legal request from competent Spanish or European authorities.
Definition: Data Processor A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller, under a data processing agreement.

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR, such as Standard Contractual Clauses approved by the European Commission.

7. Your Rights

Under the GDPR and LOPDGDD, you have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR): You may request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16 GDPR): You may request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17 GDPR): You may request deletion of your personal data where certain conditions apply.
  • Right to restriction of processing (Art. 18 GDPR): You may request that we limit how we use your data in certain circumstances.
  • Right to data portability (Art. 20 GDPR): You may request your data in a structured, commonly used, machine-readable format.
  • Right to object (Art. 21 GDPR): You may object to processing based on legitimate interests.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at info@monveranto.com. We will respond within one month of receiving your request, as required by Article 12 of the GDPR. You also have the right to lodge a complaint with the Spanish data protection authority, the Agencia Española de Protección de Datos (AEPD), at www.aepd.es.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration, in accordance with Article 32 of the GDPR. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and restricted internal access to personal data.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

9. Minors

Our website and services are not directed at children under the age of 14. We do not knowingly collect personal data from children under 14. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. In Spain, the minimum age for consent to data processing is 14 years, as established by Article 7 of the LOPDGDD.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: info@monveranto.com
  • Address: Senda de Granada, 31, 30100 Murcia, Spain
  • Phone: +34 868 289 754